Frequently Asked Questions

What are the benefits to THE VIEW Multimedia Training?
What are the contents of THE VIEW Multimedia Training kit?
How does the product work?
Can I use the same multimedia training kit to train my whole team?
How does the 100% satisfaction guarantee policy work?

What are the benefits to THE VIEW Multimedia Training?

• Developed by the content experts of THE VIEW magazine
• Great resource to bring you up to speed on key Lotus Notes and Domino technologies and best practices
• Cost effective – you save on travel and lodging expenses
• Flexible – you set the schedule and training pace
• Packed with bonus materials
• No travel or loss of work days required
• Just-in-time training – learn new skills and put them to use as you go
• Convenient – learn at home, in the office, anywhere and at anytime
• Easy to use - all you need is a computer and a Web browser
• Always available for future use or reference

What are the contents of THE VIEW Multimedia Training kit?

• Multiple course CDs, which include a streaming video of the live sessions
• Course books with a complete set of slides
• Reference articles, worksheets, checklists and other take-home resources
• 100% satisfaction guarantee

How does the product work?

The multimedia training CDs are comprised of a collection of streaming video presentations of sessions recorded live at events. The product is intuitive and simple to use. For a detailed description of technical requirements and how to start using your multimedia training product, visit the support page.

Can I use the same multimedia training kit to train my whole team?

Each kit comes with one single user license. If you need multiple licenses, please call 781-751-8755 for assistance.

How does the 100% satisfaction guarantee policy work?

• All returns must be made in the original condition within 14 days from the date the merchandise was received
• Please include a brief explanation of why you wish to return the product for a refund
• A 25% restocking fee will be charged on products returned between 14 days of being received and 6 months of being received
• After 6 months the product can not be returned for either a refund or a credit

Wellesley Information Services
20 Carematrix Drive
Dedham, MA 02026 USA