Session Descriptions

Enabling Real-Time Collaboration and Mobile Access

Set the stage for what’s to come over the next 3 days as you take a tour of the extensive new functionality in Sametime 7.5 and uncover critical points of impact on your environment. Cut through the hype to find out which features are ready for “prime time” and which ones just don’t cut it yet. Step through the new features of BlackBerry Enterprise Server v4.1 and see how it now works with Sametime 7.5 to provide a wireless, real-time environment. You get a firsthand look at how you can to make users more productive and collaborative with Sametime, and satisfy the needs of your users who want wireless access to it all with BlackBerry.

A Step-by-Step Guide for Installing or Upgrading to Lotus Sametime 7.5

Uncover the important questions to ask, and the critical answers you need, for a successful enterprise installation/upgrade of your Sametime environment to release 7.5. Explore the hardware, software, and bandwidth requirements, and understand the important choices and key decision points you’ll encounter along the way. Get step-by-step instructions for upgrading from previous releases and find out how to avoid the inevitable gotchas and pitfalls. Finally, walk away with a list of ports that Sametime can utilize and the beginnings of how to fit that into your firewall and security environment.

Implementing Sametime 7.5 Functionality: Web Conferencing

Go under the hood of Sametime 7.5 Web conferencing and come away with expert advice on implementing the best of the new features. Learn how to take advantage of powerful new UI functionality that makes it easy to navigate Web conferences, such as a customizable welcome page, better slide conversion, and a new tabbed interface. See how you can limit meeting interruption with automatic reconnection, and minimize disruptions with expanded pop-up control features. Improve interaction and meeting productivity with enhanced audio/video capabilities, automatic “call me” functionality, and new click-to-call features.

Implementing Sametime 7.5 Functionality: Instant Messaging

Don’t be frightened by the more than 100 UI enhancements to Sametime 7.5 Instant Messaging – it’s not as scary as it sounds. This session pulls back the curtain and walks you through live demos of the features that most impact you, from snapshots and rich text capabilities to emoticons and more. Find out how to take advantage of exciting telephony and screensharing enhancements. Uncover the best way to take control over your users and groups by enforcing rules and roles with policies. Dive into the important details surrounding the expanded support for Mac and Linux platforms, and see how you can gain easy access to knowledge resources with social networking through IBM Community Tools (ICT).

Leveraging Sametime 7.5 Client Plug-ins

Take advantage of Sametime 7.5 client plug-ins to extend functionality and integrate with various applications in your environment. Find out how to exploit the endless opportunities that plug-ins have to offer and get expert advice that will help get you started using plug-ins immediately. You get step-by-step instruction on how to create, deploy, and update your plug-ins properly the first time. Learn to manage updates and explore configuration needs for both Sametime Connect and the Sametime server. Conquer the top 3 implementation pitfalls with expert best practices, and take home sample plug-ins that you can put to use right away.

Opening the Gateway to Public IM Networks

Find out how Sametime 7.5 expands your IM world by securely connecting your organization with external public IM communities. Understand Session Initiated Protocol (SIP) and how you can leverage it to provide federation and a connection to other Sametime environments. Learn how the Real-Time Collaboration (RTC) Gateway allows you to integrate your Sametime environment with Yahoo, AOL, and Google networks. Pick up best practices for installing and configuring the RTC gateway to deliver server-to-server awareness between multiple communities. Plus, find out how you can restrict user access through Message Manager plug-ins.

Building Your Sametime 7 5. Environment

Dive into what it takes, step-by-step, to get your Sametime 7.5 environment up and running. Familiarize yourself with LDAP and Domino directory paths and decide which one is right for you. Explore sample deployment diagrams and see how to increase Sametime 7.5’s scalability and reliability. Learn how best to distribute your Sametime servers and configure your Sametime clusters to provide redundancy, load balancing, and fail-over. Get expert advice to decrease network traffic to address potential bandwidth concerns and constraints. Find out what new scripts are available for server.load testing to determine the needs of your environment. You take home a sample deployment diagram and LDAP attribute chart that will help you hit the mark with your Sametime 7.5 deployment.

Configuring the Sametime 7.5 Client

Take advantage of the third-party plug-ins, applications, and extensions that integrate into Sametime because it’s now built on the open Eclipse framework. Find out what updates come pre-packaged with the client, as well as what the Secure Installer for Sametime Desktops (SISD) is all about. Learn to leverage location awareness for a more powerful end-user experience. Discover the ins and outs of user configurable options, including emoticon pallets, privacy, and auto-status changes. Ensure that your organization is fully prepared to meet Sarbanes-Oxley requirements with new chat history developments. You take home tips and tricks that help you effectively manage multiple communities and much more.

Sametime 7.5 Server Administration Best Practices

Learn to identify issues with your Sametime 7.5 servers before they become problems. Dive into server monitoring features and learn which statistics to collect to expose the health of your SameTime server, such as server status, number of logins and concurrent users, and meeting tools in use. Get expert advice to better manage your environment by properly configuring, dissecting, and troubleshooting your server logs and creating capacity warnings and usage limits. See how Sametime 7.5 now enables you to create and implement policies to control client capabilities and more.

Delivering Sametime Functionality to Mobile Devices

Examine the innovative extensibility options available with Sametime 7.5. Drill down into a thorough comparison of common mobile devices, including Palm Treo, Windows Mobile PDAs, Symbian, and BlackBerry. Then, analyze the pros and cons of each device and pick up tons of field-tested tips to ensure a successful deployment. Investigate the inner workings of Lotus Sametime Everyplace so you can empower your users with IM and awareness capabilities from WAP and SMS-enabled devices, and gather proven manageability best practices. Bonus: Bring home a comprehensive mobile device feature matrix to help you find the best match for your needs.

Joining Forces: Domino, Sametime 7.5, and BlackBerry

Learn how to reap the collaborative benefits of BlackBerry, Domino, and Sametime integration. Start off by following the flow of a message from BlackBerry Enterprise Server to a handheld device, gaining an understanding of how the BlackBerry environment interacts with Domino, and seeing how distributed components can lead to high availability. Next, find out how to lock down your environment with BlackBerry security features, including support for Domino Encrypted Mail. Then, pick up techniques for incorporating Sametime 7.5 within the BlackBerry Enterprise Server 4.1 environment. Finally, take home a complete feature and technical overview of BlackBerry Enterprise Server 4.1 for Domino, along with sample architecture diagrams.

Installing and Upgrading to BlackBerry Enterprise Server 4.1

This session guides you through the BlackBerry Enterprise Server 4.1 installation and/or upgrade process from start to finish. Pinpoint specific considerations that, depending on the initial version you’re starting with, can seriously impact the success of your install/upgrade. Find out the easiest way to integrate BlackBerry into the Sametime environment, all the while concentrating on essential configuration options, version requirements, and performance considerations. Walk step-by-step through the server setup process, and get expert advice for handling the major decision points along the way. Delve into the most important pieces of the BlackBerry Enterprise Server architecture and bring home a complete checklist and a comparison chart that prepare you for a smooth install/upgrade.

BlackBerry Enterprise Server Administration Tips and Techniques

Go under the hood of the BlackBerry Enterprise Server and uncover field-tested best practices for successful server administration. Find out how you can take advantage of powerful functionality that makes your job easier, such as role and group-based administration capabilities, wireless IT policy enforcement, and key device statistic tracking. Learn how to lock down your BlackBerry environment against viruses and other mobile security threats. Gain a better understanding of logs and monitoring tools so you can detect problems in advance and troubleshoot accordingly. Unlock the power of the impressive tools and resources available with the BlackBerry Enterprise Server Resource Kit to better track mail flow, analyze logs, check user usage patterns, and more. Plus, uncover steps you can take to address server failover and disaster recovery.

Deploying BlackBerry Devices

Dive into the details of the 4 different methods for device deployment. Find out what it takes to perform an enterprise activation, use the handheld configuration tool, implement the Device Manager and Application Loader Lite, and utilize the traditional Desktop Manager. Evaluate the pros and cons of each method, and find out which one is the best fit for your organization. You take home a White Paper that provides you with a comprehensive checklist for each deployment method that you can continue to use as a reference back at the office.

Enabling Domino Applications for BlackBerry

Gain an understanding of the challenges and payoffs of each application development method, from in-house development to third-party partners. Dive deeper into BlackBerry MDS v4.1 and learn to unlock the power of this framework to help build, deploy, and manage Domino applications on BlackBerry devices. View live demos and delve into specific details that apply to you, as an administrator, such as the application repository and the ability to push applications to BlackBerry devices. Plus, take home a detailed white paper that reinforces and expands on the functionality of BlackBerry MDS and how you can make it work for your organization.v

The 360° View: Putting It All Together and Looking Ahead

Take a step back to gather all the knowledge you’ve gained, and put together all the pieces of the Domino, Sametime 7.5, and BlackBerry puzzle. In addition, stay a step ahead as the future of these mission-critical technologies is revealed. Get the inside scoop on what new functionality is in the works for BlackBerry, and a sneak preview of enhancements to that are coming to Sametime!

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