Technical Support

THE VIEW Multimedia Training CDs are comprised of a collection of streaming video presentations of sessions recorded at live events. The information below will help you get started with your multimedia training:

Requirements
Video Navigation
Printing Slides

Requirements:

The latest editions of Media Player and Internet Explorer 5.0 or higher are required. Latest versions are always available as free downloads on Microsoft’s Web site.

          

Setting Windows Media Player as your default player is required. Follow the steps below to set Media Player as your default player:

• Open My Computer from the Start menu
• Select Tools menu option
• Select 'File Types' tab
• Scroll down to WMV in the Extensions column
• If File Type does not equal "Windows Media Audio/Video file", click the Change button and select Windows Media Player
• Click OK and then Close
• Return to your The View Multimedia Training video sessions and click Play

Video Navigation:

THE VIEW Multimedia Training CDs use standard radio-style controls for stopping, pausing, forwarding, and rewinding the video.

You may skip ahead (or back) to any particular slide within the section you are viewing by using the scrollable list of slide titles.

If you exit the video prior to its end, remember the title of the last slide you viewed so that you can pick up where you left off the next time you return.

Printing Slides:

The View Multimedia Training products automatically advance the slides for you as you view the video. If any of the slides are not easily readable on your screen, you may print them by selecting ‘print’ from the menu.

All session books are also available in PDF format on your CDs.

Adobe Acrobat Reader software may be downloaded free of charge at: www.adobe.com/products/acrobat/readstep2.html